Privacy Policy

01 Scope

This Privacy Policy applies to all visitors and users of the Profound Publishers website and services — both online and offline. It governs how we collect, store, process, and transfer personally identifiable information across all interactions with our platform.

02 Information We Collect

We collect information when you:

• •Submit a contact form or request a consultation
• •Place an order or make a payment
• •Subscribe to our newsletter
• •Interact with us via email, phone, or social media
• •Browse our website

03 How We Use Your Information

• •To provide and fulfil the publishing services you request
• •To respond to your enquiries and manage your project
• •To send you project updates and delivery notifications
• •For internal marketing purposes
• •To improve our website performance
• •To comply with legal obligations

04 Financial Information

Your payment information is used solely to complete your transaction. It is not sold, rented, or transferred to any third party. We use SSL 128-bit encryption to secure all financial data. No employee has access to your full payment card details.

05 Third Parties & Sharing

We do not sell, lease, or rent your personal information to third parties. We may share your information with trusted business partners solely for delivering services on our behalf. These parties are contractually obligated to keep your information confidential.

06 Cookies

We use cookies to enhance your experience, remember preferences, and understand how visitors use our website. You may disable cookies through your browser settings, but some features may not function correctly.

07 Your Rights

You have the right to:

• •Access the personal information we hold about you
• •Request correction of inaccurate information
• •Request deletion of your personal data
• •Opt out of marketing communications
• •Withdraw consent to data processing

To exercise these rights, contact us at info@profoundpublishers.com

08 Data Retention & Security

We retain personal information as long as necessary to deliver services and comply with legal obligations. Project records are typically retained for 5 years following completion.

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure.

09 Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.